Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way?
Our Mission: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Job Summary:
The Staffing Coordinator is responsible for conducting outreach to Service Coordinators to obtain referrals and foster relationships. The Staffing Coordinator will work on multiple referrals at a time and find the best fit provider based on the family's availability, location and needs. In addition, the Staffing will work with internal staff and managers to maintain and grow the boroughs assigned.
Essential Duties and Responsibilities:
• Establish and maintain relationships with Service Coordinators, both internally and externally.
• Record and confirm child and family information during the initial referral process and input to internal database.
• Match cases to service providers based on the family's location and preferences.
• Complete data entry daily for referrals that are staffed or unable to staff.
• Meet expected goals daily.
• Conduct continuous phone follow ups for services that were previously staffed and are not yet approved.
• Proactively work on cases that require change in providers.
• Develop internal relationships with service providers to effectively outreach in their areas of preferences and match families according to their availability.
• Promote company availability of service provision within the NYC boroughs.
• Collaborate with other internal departments to ensure quality of services and work.
• Provide coverage for other Staffing Coordinators and work as a team to achieve goals.
• Maintain a good relationship with external and internal referral sources.
• Other duties as assigned by Manager.
Requirements:
• Bachelor's degree preferred.
• Strong computer skills are required as well as knowledge of Microsoft Office programs.
• Self-motivated individual who will be able to work independently.
• Excellent organizational and communication skills.
• Bilingual Spanish/English in required.
• Can multi-task and meet multiple deadlines.
• Must have the set-up to work from home if and when needed.
• Sales experience is a plus.
• Ability to work in a fast paced and evolving environment.
Physical Requirements of the Role
• Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
• Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.
• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to observe details at close range (within a few feet of the observer).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Benefits Include:
- Comprehensive medical, dental, and vision coverage, and 401 with employer match
- Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
- Paid time off, sick time, and holiday pay
- Various Employee Discounts on Entertainment and Equipment
- Educational reimbursement and referral bonuses
- Structured initial training.
- Monthly administrative events and so much more!